Terms of Service

1. The Service

Avis Studio is a web-based operating system for solo founders - a workspace for tracking customers, finance, decisions, planning and related workflows. The Service is provided over the internet as software-as-a-service. We may change, add or remove features to keep the Service working and improving; we will not materially reduce the core functionality of a paid plan during a paid period without notice.

2. Eligibility & accounts

• You must be at least 16 years old and able to enter into a binding contract. The Service is intended for professional / business use.
• You are responsible for your account credentials and for activity under your account. Sign-in is handled through our authentication provider (see the Privacy Policy).
• Keep your account information accurate and up to date.

3. Licence to use

Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for your own business purposes for as long as your account is in good standing. We retain all rights in the Service software, design and brand.

4. Your content

You own the data and content you put into the Service (“Your Content”) - customers, finance entries, notes, decisions, documents and so on. We claim no ownership of it.

You grant us only the limited licence we need to operate the Service: to host, store, back up, process and display Your Content to you and to those you share it with, and to make the integrations you enable work. This licence exists only to run the Service and ends when you delete the content or your account, except for backups that age out on our normal schedule and records we must keep by law.

You are responsible for Your Content and for having the rights to it. You can export it at any time and delete it (see Privacy Policy → Export & deletion).

5. Acceptable use

You agree not to:

• break the law or infringe others’ rights using the Service;
• upload malware, attempt to breach or overload the Service, or probe it without authorisation;
• reverse-engineer, resell or provide the Service to third parties except as the Service intends;
• use the Service to store or send unlawful, infringing or abusive content.

6. Suspension & termination

You may stop using the Service and delete your account at any time from Settings → Data. We may suspend or terminate access if you materially breach these terms or use the Service in a way that risks harm to the Service or others; where the law allows, we will give notice and a chance to cure first. On termination your licence ends; you can export Your Content before deletion and, after account deletion, we remove Your Content as described in the Privacy Policy.

7. Subscriptions & billing

Paid plans are sold and invoiced by Paddle.com Market Ltd acting as our Merchant of Record - they are the seller and reseller of record for the transaction and are responsible for billing, taxes (VAT / sales tax), invoices, refunds and chargebacks. Your purchase is also subject to Paddle.com Market Ltd’s buyer terms.

Trial & renewal

• Every new account starts with a 14-day free trial. No payment method is required, and nothing is charged during the trial.
• The trial does not convert on its own. When it ends, the workspace becomes read-only and your data is kept until you choose a plan. Choosing a plan is a step you take yourself, and the charge is taken then; the amount is shown on the checkout screen before you confirm.
• Plans renew automatically each billing period (monthly or annually, per the plan you chose) until cancelled. You can cancel at any time - see the Refund & Cancellation policy. Cancelling is self-serve in the app and takes effect at the end of the current paid period; you keep access until then.
• Price changes: we will give you reasonable advance notice of any price change before it applies to a renewal; continuing after the change takes effect is acceptance, and you may cancel before then.

8. Disclaimer of warranty

Except where mandatory law provides otherwise, the Service is provided “as is” and “as available” without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or fit for a particular purpose. This does not exclude the statutory rights of consumers, which remain unaffected.

9. Limitation of liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz), and wherever mandatory law forbids a limitation.

For slight (ordinary) negligence we are liable only where we breach a material contractual obligation - an obligation whose fulfilment makes proper performance of the contract possible and on whose observance you may regularly rely - and then only for the foreseeable damage typical for this kind of contract. Any further liability for slight negligence is excluded.

The statutory rights of consumers are not affected by this section.

10. Indemnity

To the extent permitted by law, you will hold us harmless from third-party claims arising out of Your Content or your unlawful use of the Service in breach of these terms. This does not apply where you are not responsible for the breach.

11. Changes to these terms

We may update these terms. If a change materially affects your rights or obligations, we will give you reasonable notice (for example by email or in-app) before it takes effect. If you do not agree to a material change, you may terminate before it takes effect; continued use after that is acceptance.

12. Governing law

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer with habitual residence in another country, you keep the protection of the mandatory provisions of the law of that country - this choice of law does not deprive you of them. Mandatory statutory places of jurisdiction remain unaffected.

13. Contact

Questions about these terms? See the Imprint for our contact details.